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Welcome to Lux Decor Furniture. These Terms and Conditions apply to your access to and use of our website, furniture collections, custom furniture services, product enquiry forms, ordering facilities, and other services made available through our website. By visiting, browsing, submitting an enquiry, requesting customized furniture, or purchasing a product through Lux Decor Furniture, you acknowledge that you have read and understood these terms and agree to comply with them. Our website is intended to help customers explore furniture options, understand product details, communicate their requirements, request customized solutions, and place orders where purchasing facilities are available. We may update these Terms and Conditions from time to time to reflect changes in our products, services, website functionality, business practices, or applicable requirements. Customers are encouraged to review this page periodically for the latest version of the terms.
You may use the Lux Decor Furniture website for genuine personal, residential, commercial, furniture enquiry, customization, or purchasing purposes. While using our website, you agree to provide accurate information and to use all forms, pages, product information, and website facilities only for lawful purposes. You must not attempt to interfere with the operation of the website, gain unauthorized access to any system or information, introduce harmful code or files, misuse our forms, submit fraudulent information, impersonate another person, or use our website for activities that may negatively affect our business, systems, customers, or other visitors. Lux Decor Furniture may restrict access to website features where necessary to protect the website, its users, or our services from unauthorized or inappropriate activity.
Lux Decor Furniture makes reasonable efforts to present accurate product names, descriptions, photographs, dimensions, materials, finishes, colours, features, prices, and other relevant information on the website. However, furniture displayed online may have slight differences from the actual product due to lighting, photography, screen settings, natural material variations, manufacturing processes, wood grain, fabric texture, surface finish, and other factors. Product specifications, designs, availability, materials, colours, finishes, and prices may change without prior notice. Customers should carefully review the available product information before placing an order and may contact our team if they require additional information regarding a product, material, size, finish, customization option, or other specification.
Lux Decor Furniture offers custom furniture solutions that may be developed according to individual customer requirements, including furniture type, dimensions, materials, colours, finishes, preferred style, budget, functional requirements, reference images, and other design preferences. Customers are responsible for providing accurate measurements, specifications, instructions, and other information necessary for creating their requested furniture. Custom furniture may require adjustments to the original request due to structural requirements, material availability, manufacturing limitations, functionality, dimensions, safety considerations, or production requirements. A custom furniture enquiry does not automatically represent a confirmed order or guarantee that every requested feature can be produced exactly as described. Final customization details, pricing, production requirements, and timelines may be confirmed by our team after reviewing the complete requirements.
Customers may provide reference images, descriptions, measurements, colour preferences, design ideas, or other information to help our team understand their desired furniture style and requirements. Reference images are used as visual guidance and do not necessarily mean that the final furniture will be an exact replica of the submitted image. Differences may occur because of material availability, dimensions, construction methods, design feasibility, manufacturing requirements, or other practical considerations. Customers should ensure that any reference image they submit can lawfully be shared for the purpose of discussing their furniture requirements and should not contain confidential personal information, sensitive information, or material that they do not have permission to provide. Lux Decor Furniture may request additional information where necessary to understand and process a custom furniture request accurately.
Prices displayed on the Lux Decor Furniture website may vary depending on the selected furniture, dimensions, materials, finishes, customization requirements, quantity, availability, and other applicable factors. Custom furniture pricing may be determined after reviewing the customer's specific requirements and therefore an enquiry or request for a quotation does not automatically constitute a confirmed price or order. Customers are responsible for reviewing product details, selected options, quantities, delivery information, and other order details before confirming a purchase. Lux Decor Furniture may correct pricing, specification, availability, or technical errors where they are identified and may contact the customer when clarification or confirmation is required before processing an order.
Where payment facilities are available through the Lux Decor Furniture website, customers agree to provide accurate billing, contact, and payment-related information required to process their purchase. Orders may be processed after the applicable payment requirements have been successfully completed and confirmed. Payment transactions may be processed through third-party payment service providers, and those providers may have their own terms, conditions, security procedures, and privacy practices. Customers should not provide passwords, payment PINs, one-time passwords, card security codes, or other confidential authentication information through enquiry forms, email communications, or other channels requesting general order assistance. Lux Decor Furniture may require additional confirmation where necessary to verify an order or resolve a payment-related issue.
Delivery timelines provided by Lux Decor Furniture are estimated and may vary depending on product availability, customization requirements, production schedules, delivery location, transportation arrangements, holidays, weather conditions, unforeseen circumstances, or factors outside our reasonable control. Customers are responsible for providing accurate delivery information, contact details, and any information necessary to help ensure successful delivery. Customers should also ensure that the delivery location provides suitable access for the furniture being delivered, including sufficient doorway, staircase, lift, passage, parking, or installation space where applicable. Installation or assembly services, where offered, may depend on the specific product and order and may be subject to separate conditions or arrangements.
Customers may submit cancellation or return requests through the applicable facilities provided by Lux Decor Furniture, subject to the conditions and processing stage applicable to the relevant order. Cancellation requests may be affected by whether production, customization, packaging, dispatch, or delivery preparation has already started, particularly where furniture has been manufactured according to individual customer specifications. Return requests should include accurate order information and a clear explanation of the issue, such as damage, incorrect product, defect, missing components, quality concerns, or another applicable reason. Supporting photographs or additional information may be requested during the review process. Custom-made or specially customized furniture may be subject to different return or cancellation conditions because it is produced specifically according to customer requirements.
Customers are responsible for using and maintaining furniture appropriately and for following any care or maintenance instructions provided with the product. Furniture should be used according to its intended purpose and reasonable load or usage limitations. Natural materials such as solid wood may naturally display variations in grain, shade, texture, knots, or surface appearance, and such characteristics may occur as part of the material rather than as a manufacturing defect. Damage resulting from improper use, unsuitable cleaning products, excessive moisture, exposure to unsuitable environmental conditions, unauthorized modifications, incorrect assembly, accidents, neglect, excessive force, or improper handling may not be considered a product defect. Customers should take reasonable care during moving, cleaning, installation, and everyday use to maintain the condition and appearance of their furniture.
All original content published on the Lux Decor Furniture website, including logos, brand elements, photographs, product descriptions, graphics, illustrations, layouts, written content, icons, visual designs, and other website materials, may be protected by applicable intellectual property laws and remains the property of Lux Decor Furniture or the respective rights holder unless otherwise stated. Website content may be viewed for genuine personal or purchasing purposes, but it must not be copied, reproduced, modified, republished, distributed, commercially exploited, or used to create competing materials without appropriate authorization. Product photographs and design presentations are intended to provide customers with useful visual information, while actual products may have reasonable variations due to materials, finishes, manufacturing methods, and other production factors.
Lux Decor Furniture may change, update, suspend, discontinue, or modify any website feature, product, service, design, price, specification, availability, or content at any time where necessary. We make reasonable efforts to keep the website accessible and information current, but we do not guarantee that every page, product, feature, image, price, or service will always be available or completely free from technical errors. Website availability may occasionally be affected by maintenance, hosting issues, technical failures, internet connectivity, third-party services, security events, or other circumstances beyond our reasonable control. Continued use of the website after updates to these Terms and Conditions indicates that the updated terms will apply to future website use, subject to applicable law.
If you have any questions regarding these Terms and Conditions, products, custom furniture requirements, pricing, orders, payments, delivery, cancellations, returns, or any other service provided by Lux Decor Furniture, please contact our team for assistance. You may reach us directly using the contact details provided below, and we recommend including relevant information such as your name, order details, enquiry information, or customization requirements where applicable so that our team can understand your request and respond efficiently. Our team can assist with general enquiries, custom furniture discussions, order-related questions, delivery information, and other requirements. Phone Number: +917810016664 | Mail ID: info@luxdecorfurniture.com